Privacy Policy

Who We Are

LewSys is an AI agent setup and integration service operated by Luke Walburn in Streetsboro, Ohio. We set up AI agents for businesses, homes, and tech enthusiasts. This privacy policy explains how we collect, use, and protect your information when you visit our website (lewsys.ai) or use our services.

What Information We Collect

Information You Provide

When you fill out a contact form on our website, we collect:

• Your name
• Email address
• Phone number
• Business name (if applicable)
• The type of setup you're interested in
• Any message you include

Information Collected Automatically

When you visit our website, we automatically collect:

• Page views and browsing behavior via the Meta Pixel (Facebook/Instagram tracking)
• Device information such as browser type, screen size, and operating system
• IP address (used for approximate location, not stored by us directly)
• Referral source (how you found our site)

Cookies and Tracking

We use the Meta Pixel (Facebook/Instagram) to track page views and form submissions, measure advertising effectiveness, and enable retargeting. Meta assigns cookies to your browser to identify you across their platforms.

How We Use Your Information

• Respond to your inquiry — When you submit a form, we use your contact info to get back to you about our services.
• Improve our advertising — The Meta Pixel helps us understand which ads lead to inquiries.
• Retarget visitors — If you visit our site, you may see LewSys ads on Facebook or Instagram afterward.
• Improve our website — We use anonymous analytics to understand how people use our site.

Third-Party Services

We use the following services that may process your data:

Data Retention

• Form submissions are retained as long as necessary to respond to your inquiry and manage our client relationship.
• Meta Pixel data is retained by Meta according to their own data retention policies.
• If you become a client, we retain your contact and project information for the duration of our business relationship and a reasonable period afterward.

Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you.
• Correction — Ask us to correct inaccurate information.
• Deletion — Ask us to delete your personal data.
• Opt out of tracking — Adjust your Facebook ad preferences, use browser ad blockers, or enable "Do Not Track" in your browser.
• Opt out of retargeting — Visit youradchoices.com.

To exercise any of these rights, contact us at singularitysons@gmail.com or call (330) 552-7050.

California Residents (CCPA)

If you are a California resident, you have additional rights:

• The right to know what personal information we collect and how it's used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will delete it.

Security

We take reasonable measures to protect your personal information, including encrypted website connections (HTTPS/SSL), secure form processing through Formspree, and limited access to personal data. No method of transmission over the internet is 100% secure, but we do our best to protect your information.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this privacy policy:

• 📧 singularitysons@gmail.com
• 📞 (330) 552-7050
• 📍 Streetsboro, Ohio